Here's the brutal truth: most HVAC failures happen because someone ignored a step. Did not calculate the load accurately. Used incorrect equipment. Got wrong the insulation needs. We've personally fixed hundreds of these failures. And each and every time, we record another learning. Like in 2017, when we started adding WiFi controls to all system. Why? Because Sarah, our senior tech, got frustrated of watching homeowners burn money on poor temperature management. Now clients save $500+ yearly.
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