This is the ugly truth: the majority of HVAC failures happen because someone missed a step. Failed to calculate the load correctly. Used incorrect equipment. Got wrong the insulation needs. We have fixed dozens of these failures. And every time, we file away another insight. Like in 2017, when we started adding smart thermostats to all installation. Why? Because Sarah, our senior tech, got tired of watching homeowners lose money on poor temperature control. Now clients save $500+ yearly.
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